What are People Saying About Freedom Mobility?
“What a pleasure to deal with Freedom Mobility today regarding my faulty equipment from Medicare. The company that provided the wheelchair when I was leaving rehab doesn’t answer phone calls, email, and has 1 star reviews. It may no longer be in business.
The day after my initial call to Kat regarding possible repair, Ty Butler came out to assess the situation. He was personable and informative. My wheelchair was a poor brand, the wrong size for me, and the alignment was going to continue to pop out and require home visits. Why pay for repeated repairs? Ty presented me with information regarding rental possibilities. I contacted Kat and I decided against weekly or monthly rentals. I purchased a better brand in the correct size.
Kat handled all of this with efficiency, understanding that any one with disabilities requires some immediacy to resolve their difficulties. One was available for delivery! What a pleasure to find a company that values its customers. Today customer service is lacking in so many companies, but this company excelled in every way possible!
Ty was just delightful and so helpful, and Kat’s birthday bow really clinched the wonderful customer service provided today! This Drive is a much nicer quality chair! Certainly an improvement over my Medicare- sturdy, comfortable, supportive, even goes through the doorways better, getting over the small hurdle between carpet and tile.
They both made me feel like “Queen for a day.” I don’t get much spoiling; I’m usually the one doing for everyone else.
Thank you so much for everything!”
“A friend of ours who had done care giving for my mom for a few years came over to see us today, and I was showing her how mom made use of the Spryte. Here was one of the things she mentioned, that I think I might have told you once, but maybe I didn’t, and it really is important — here it is in my friend Leslie Kudner’s words:
“The sit-to-stand is truly liberating for both of you…Mostly, I liked your point that you and your family could now communicate with Pat at eye level, subconsciously such a very big thing for both Pat and the family.”
With thanks for the work that you and your family do to make it possible for people to help their family live with them”
“First of all, Kelly Cureton came to our house and evaluated our house for my husband to come home. I had the sense that she was there to help me, that she cared about the fact that my husband had two broken shoulders and brain and lung cancer, and that she wanted our house to be safe for him.
Her suggestions all made sense. She was not in any way trying to get us to buy things that we did not need. Also, we were welcome to buy any of the items on our own.
After Kelly left, my daughter and I figured out what we could do on our own and what we needed an expert to do. We ordered a bench for the bathtub, and the installation of 4 railings in the wall beside the stairs. We bought and installed hand rails in the bathroom on our own.
We chose a color for the hand railings and the stain on the railings is beautiful. The man who installed the railings and put together the bench for the bathroom did an excellent job. He worked quietly and did a good job.
It is my pleasure to recommend freedom mobility to anyone in need of modifications to their house due to the illness of a loved one.”
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Anne Arundel County Mobility Solutions: Annapolis (21401, 21403, 21409), Arnold (21012), Crofton (21114), Crownsville (21032), Gambrills (21054), Glen Burnie (21060, 21061), Hanover (21076), Jessup (20794), Pasadena (21122), Severn (21144), Severna Park (21146).
Montgomery County Mobility Solutions: Olney (20832), Damascus (20872), Silver Spring (20910), Clarksburg (20871), Germantown (20876), Gaithersburg (20878), Laytonsville (20882), Chevy Chase (20815), Bethesda (20816), and more.
Howard County Mobility Solutions: Clarksville (21029), Cooksville (21723), Columbia (21044), Dorsey (21075), Elkridge (21075), Glenelg (21737), Ellicott City (21043), Fulton (20759), Glenwood (21738), Granite (21163), Hanover (21076), Jessup (20794), Lisbon (21765), Highland (20777), Marriottsville (21104), West Friendship (21794), North Laurel (20723), Woodbine (21797), Woodstock (21163), and more.
Carroll County Mobility Solutions: Eldersburg (21784), Finksburg (21048), Union Bridge (21791), Hampstead (21074), Manchester (21102), Taneytown (21787), Westminster (21157, 21158), New Windsor (21776), Sykesville (21784), Marriottsville (21104), Woodbine (21797), Taneytown (21787), Mount Airy (21771), and more.
Baltimore County Mobility Solutions: Arbutus (21227), Cockeysville (21030, 21031, 21065), Dundalk (21222), Essex (21221), Catonsville (21228, 21250), Garrison (21055), Lansdowne (21227), Lochearn (21207), Lutherville (21093), Edgemere (21219), Middle River (21220), Overlea (21236), Owings Mills (21117), Parkville (21234), Park Heights (21215), Pikesville (21208), Milford Mill (21244), Randallstown (21133), Rosedale (21237), Timonium (21093), Towson (21204), Reisterstown (21136), White Marsh (21162), Woodlawn (21207), and more.
Frederick County Mobility Solutions: Frederick (21701, 20702, 21703, 21709), Mount Airy (21771), Urbana (21704), Libertytown (21762), Ijamsville (21754), Walkersville (21793), New Market (21774) , Damascus (20872), and more.
Washington, DC and Northern Virginia