Lift chairs can make a world of difference for individuals who need a little extra support when standing or reclining. But like any piece of furniture with moving parts and electrical components, they can occasionally run into issues. The good news? Many common lift chair problems are easy to fix—or better yet, prevent altogether.
Whether you're troubleshooting for a loved one or addressing your own comfort, here's a guide to the most frequent lift chair concerns and what you can do about them.
1. The Chair Isn’t Moving
Possible Causes:
Unplugged power source
Tripped circuit breaker
Faulty hand control
Burnt-out motor
What to Try First:
Make sure the chair is securely plugged into a working outlet.
Check for a reset button on the power box or transformer (many have one).
Inspect the hand control—if it’s not lighting up or responding, it may need replacement.
Look under the chair for any loose wires or visible damage.
When to Call:
If none of these steps work, the issue could be a failed motor or control box. Our team at Freedom Mobility can assess and repair the issue—just contact your nearest showroom in Hanover, MD or Ashburn, VA to schedule a service.
2. Chair Movement Is Jerky or Sluggish
Possible Causes:
Low power supply
Loose wiring
Frame misalignment
Wear and tear on internal components
What to Try First:
Plug the chair directly into the wall—avoid using extension cords or surge protectors, which can interfere with power.
Turn the chair off, unplug it, wait 30 seconds, and plug it back in to reset the electronics.
Make sure nothing is obstructing the lift mechanism beneath the chair.
When to Call:
Inconsistent movement may indicate a developing mechanical issue. Let our technicians take a closer look before the problem worsens.
3. Fabric Is Wearing Out or Getting Dirty
Common Issues:
Pilling or fading of upholstery
Stains from food, drinks, or spills
Odor buildup over time
What You Can Do:
Follow manufacturer care instructions for your specific fabric—some require gentle vacuuming, others can be wiped with mild soap and water.
Use a protective furniture cover or antimicrobial seat liner to reduce wear.
Keep pets off the chair to avoid scratches and dander buildup.
Need Help Choosing a Better Option?
If your current fabric isn't meeting your needs, we offer lift chairs in a range of stain-resistant, breathable, and easy-to-clean materials. Stop by our Hanover or Ashburn showrooms to explore your options in person.
4. The Chair Isn’t as Comfortable as Expected
Possible Causes:
Incorrect size or fit
Improper placement of pillows or headrests
Not enough lumbar or neck support
Solutions to Explore:
Consider adding a positioning cushion or support pillow to improve alignment.
Evaluate the seat width and height—your feet should rest flat on the floor when seated.
Adjust the recline angle to reduce pressure on sensitive areas.
Still Not Comfortable?
At Freedom Mobility, we’ll work with you to find adjustments or accessories that enhance your comfort. In some cases, an exchange or upgrade may be the right solution—and our staff will help guide you through that process.
5. Hand Control Stops Responding
Common Issues:
Broken wires inside the remote
Loose connections to the motor
Buttons stuck or unresponsive
Try This First:
Unplug and replug the controller connection—make sure it's firmly inserted.
Test with a different remote (if available) to rule out a bad controller.
Check for visible damage to the cord.
Replacement Available:
We carry replacement remotes and accessories for most models sold through our showroom. If your remote isn’t working, we’ll help you find the right part and get your lift chair working again quickly.
6. Noise During Movement
What It Might Mean:
Dry or worn joints
Obstructed mechanism
Loose bolts or fasteners
How to Fix It:
Listen closely to where the noise is coming from—it could be something as simple as a dropped object under the base.
Some squeaks may require lubrication, but always check with us before applying anything that could affect the motor or electronics.
Still Hearing Something?
Unusual noises can be an early sign of wear. Bring it to our attention before it becomes a bigger issue.
Expert Service and Support When You Need It
At Freedom Mobility Solutions, we don’t just sell lift chairs—we support you long after you bring one home. Our trained technicians provide:
Lift chair diagnostics and repairs
Replacement parts and accessories
Comfort consultations and product swaps
Delivery, setup, and in-home support (for eligible areas)