If you’re looking for mobility equipment like a scooter, powerchair, stairlift, or rollator, there’s more than one way to get it. You might be considering insurance, donation centers, shopping online, or visiting a local mobility retailer. Each option has its place, but depending on your timeline, needs, and expectations, one may serve you far better than the others.
Here’s a breakdown of your options—along with why many people in the DMV area turn to Freedom Mobility Solutions when they want the best equipment with no delays.
Insurance Providers
Pros:
May cover part or all of the cost depending on your plan
Selection often guided by a doctor or therapist
Cons:
Limited coverage for many common needs
Significant out-of-pocket expenses through co-insurance
Complex, time-consuming approval process
Delays from prior authorizations or supplier issues
Little to no user support or equipment education
While insurance (especially Medicare) can help with some mobility needs, it comes with many limitations. Items like stairlifts, ramps, and even some power mobility devices are often not covered, especially if they’re for use outside the home or considered "convenience items." Even when an item is approved, you're typically responsible for 20% co-insurance—and that can add up quickly. Navigating supplier relationships, prior authorizations, and dual eligibility with Medicaid can introduce even more delays and confusion. For those who need mobility solutions quickly and with confidence, insurance may fall short.
Reuse Centers and Loan Closets
Pros:
Affordable or sometimes free
Suitable for short-term or temporary needs
Environmentally friendly
Cons:
Limited inventory and inconsistent quality
No warranties or post-purchase support
Equipment may be outdated or not properly fitted
Loan closets are a great resource when you’re in a pinch or need something temporarily. But for daily use or long-term comfort, the lack of customization and service can become a real issue.
Online Shopping
Pros:
Broad selection across multiple price points
Convenient to shop from home
Cons:
Equipment typically arrives unassembled
No expert guidance on what will work best for your needs
No local repair service
Warranty claims and returns can be difficult
Buying online can be tempting, especially when it looks like you’re saving money. But without support for assembly, fitting, or repairs, you’re often left on your own—and that can cost more in the long run.
Local Retailers Like Freedom Mobility Solutions
Pros:
Immediate access to top-of-the-line equipment
No delays or denials from insurance—Freedom Mobility Solutions is private pay
Personalized support from experienced mobility specialists
On-site showrooms in Hanover, MD and Ashburn, VA to test drive equipment
Delivery, setup, and training included
Full-service repair department
Backed by the Freedom Mobility Promise
Cons:
Not covered by insurance (private pay only)
Higher upfront cost compared to used equipment
At Freedom Mobility Solutions, we specialize in helping customers find exactly what they need—with no waiting, no paperwork delays, and no guesswork. Our team is local, our equipment is top quality, and our support doesn’t end after the sale. When you choose us, you’re getting more than a product—you’re getting peace of mind.
Serving the Community with Confidence
Freedom Mobility Solutions proudly serves Maryland, Northern Virginia, and the greater DC Metro area. With showrooms in Hanover, MD and Ashburn, VA, we’re here to provide expert guidance, fast access to the best equipment, and ongoing service to keep you moving confidently.
Whether you need short-term recovery solutions or permanent mobility support, our private-pay model means you’ll never be stuck waiting for approvals. You get the right equipment, right when you need it.
Visit FreedomMobilitySolutions.com to learn more or schedule a free consultation today.