Your Day-to-Day Guide: What to Expect When Working with a Care Manager

May is Care Manager Month, and there’s no better time to highlight the invaluable role these professionals play in helping seniors and their families navigate aging with confidence. Whether you’re starting the journey, looking for extra support, or planning for future needs, here’s a practical, day-to-day guide on what to expect when working with a care manager.


A Day in the Life of a Care Manager

Morning: Prioritizing Safety and Well-Being

  • Review client needs and check in on urgent concerns.
  • Assess home environments for safety hazards and recommend modifications like grab bars, ramps, and stairlifts.
  • Consult with referral partners like Freedom Mobility Solutions to ensure seniors have the right equipment for safe, independent living.

Midday: Healthcare Coordination and Crisis Management

  • Attend or virtually join medical appointments to advocate for the senior’s best interests.
  • Manage medications and ensure treatment plans are clearly understood and followed.
  • Respond to unexpected situations like falls or hospitalizations, providing expert guidance during stressful moments.

Afternoon: Emotional Support and Family Guidance

  • Provide counseling and reassurance for seniors facing tough transitions.
  • Facilitate family discussions about care options, finances, and long-term planning.
  • Offer solutions that balance independence with safety and dignity.

End of Day: Planning for Tomorrow

  • Review progress on care goals and adjust plans as needed.
  • Schedule follow-up visits and check-ins.
  • Coordinate with trusted partners to prepare for upcoming needs where safety and mobility are key, and to integrate other services within the healthcare model.
  • Help families complete essential forms to ensure medical wishes are documented and aligned with legal experts.

How to Find a Care Manager You Can Trust

Finding the right care manager is essential for building a partnership that supports your loved one’s unique needs.

Where to Start:

  • Visit the Aging Life Care Association® (ALCA) website to find certified care managers near you.
  • Ask local hospitals, senior centers, or elder law attorneys for trusted referrals.
  • Contact Freedom Mobility Solutions—we often work closely with experienced care managers and are happy to offer recommendations.

What to Look for in a Good Care Manager:

✔️ Certification & Experience: Professionals certified through ALCA or similar organizations with proven experience in geriatric care.
✔️ Strong Communication Skills: Clear, ongoing communication with families and healthcare providers.
✔️ Problem-Solving Ability: Creative solutions for mobility challenges, safety, and emotional well-being.
✔️ Compassion and Patience: Aging is a personal and emotional journey—empathy makes a big difference.
✔️ Advocacy: A good care manager stands up for your loved one’s wishes in every aspect of care.


At Freedom Mobility Solutions, we’re proud to support care managers in their daily mission to improve lives and help seniors remain safe, independent, and confident in their homes.


Join us this May in celebrating these dedicated professionals—and discover how the right care manager can make all the difference for your loved one.

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